Terms & Conditions
Questions about your order or a product featured on our site? Please contact us Monday-Friday 11am-6pm at 917-208-9782 or write us an email at firstname.lastname@example.org
Straw and Gold will process your online order within 2-3 business days given all desired items are in stock. We strive to keep the website's inventory updated always but item availability is not guaranteed. If an item is sold out, you will be notified by email or phone. Orders with sold out items will either be voided and the purchase refunded, or the amount of that item will be credited back to the original card, and the order will be sent partially fulfilled, per the S+G customer's wishes.
Gift Certificates and Store Credit
Straw and Gold gift certifcates are mailed to the recipient's address and be purchased online. (We wrap our gift certificates immaculately, so it's a great gift! ) If your purchase is less than the full amount of the gift certificate, the remaining balance will be applied towards a store credit for future purchases. Gift certificates are not refundable.
Prices listed on our website are shown exclusive of applicable taxes. Sales tax will only be applied to orders shipped within the state of New York. Please note that the actual sales tax will be calculated when your order is shipped and may vary from the estimated tax in the event of law change.
We accept the following payment options: